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PRIVACY POLICY
Version: May 2018
 
 
You, the customer, give consent to Swarovski to collect, hold, disclose, and use your personal information submitted through the Swarovski website/Online Shop (and all information submitted in connection with an online purchase). This consent is given by registering your contact details, entering into a purchase agreement, or by engaging in other forms of electronic communication with Swarovski. 
 
In accordance with this data protection policy, no further consent is required. If registered, you may view and modify, correct, block or delete your data at any time by selecting Profile from the website menu.
Your consent to the storage and the processing of your data can be revoked at any time by contacting Customer Service.

Swarovski processes, discloses, holds, and uses your personal data and information securely, fairly, and lawfully in accordance with Swiss law. Such processing is carried out electronically and automatically.
 
Swarovski uses any personal data submitted through the website/Online Shop (and all information submitted in connection with an online purchase) for the purposes of: enabling customers to purchase
 
Swarovski products; market research with the goal of improving the website and product range; keeping customers informed about Swarovski’s market activities, goods, services, and open transactions; and delegating repairs or other logistical tasks to third parties. Data will not be passed on to any other third parties outside the Swarovski Group in a way that could be used to identify you without prior notification and consent. Your personal data is collected, held, and used by Swarovski Crystal Online AG (Alte Landstrasse 411, CH-8708, Männedorf, Switzerland), which is responsible for the management of personal information. Consent is given to the disclosure, holding, and use of information by Daniel Swarovski Corporation AG and other companies of the Swarovski Group in other countries; in particular, to the offices in Switzerland (Daniel Swarovski Corporation AG), Austria (D. Swarovski KG), and Liechtenstein (Swarovski Aktiengesellschaft) for the above mentioned purposes.
 
Newsletter
 
You can conveniently manage your registration for the swarovski.com newsletter in the "My Account" area. Simply enter your e-mail address in the field provided and then click "Save changes". We will send a confirmation e-mail to the e-mail address you give us. Please click on the confirmation link contained in the e-mail and you will receive regular information about new arrivals from Swarovski. Of course, you can also sign up for the swarovski.com newsletter without registering in the "My Account" area. Simply use the sign up window on our homepage. 
 
If you no longer wish to receive news updates from Swarovski simply click on the "Unsubscribe" link that you find at the end of each newsletter. Alternatively you can unsubscribe in the "My Account" area of our website.
 
Cookie Policy
 
Swarovski uses tracking technology (“Cookies”), which help make the websites more user-friendly, efficient, and secure. Swarovski also uses Cookies to enhance your user experience, which includes remembering you when you return to the Website and keeping track of your shopping bag content. This Cookie Policy provides you with information on the use of Cookies on the Website. 
 
Cookies are small text files that are stored on your PC and used by your browser. Most of the Cookies Swarovski uses are session cookies, which are deleted automatically at the end of your visit. 
 
Cookies will not harm your PC and do not contain any viruses. Nevertheless, if you do not want to use cookies, this will not prevent you from accessing Swarovski’s websites in any way. Your browser can be configured so that cookies can be accepted with your permission or completely blocked. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time. 
 
Kindly note however that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.
 
Google Analytics
 
This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-US. 
 
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.com/analytics/learn/privacy.html?hl=en-GB 
 
We also use Google Analytics to analyze data from AdWords for statistical purposes. You can disable this via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=en).
 
reCAPTCHA
 
To protect your submissions via internet forms on this website we use the reCAPTCHA service provided by Google Inc. (Google). The service determines whether the query was made by a human being or was the result of misuse, processed automatically by a computer. The service includes sending the IP address to Google and possibly other data if required by Google for reCAPTCHA. For this purpose, your entry is sent and used by Google. However, before doing so, Google truncates your IP address within the member states of the European Union or the European Economic Area. Only in exceptional cases is a full IP address sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purposes of assessing your use of this service. The IP address sent from your browser within the scope of reCaptcha is not merged with other data held by Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information on Google's privacy policy please visit https://www.google.com/intl/de/policies/privacy/ 
 
Social Plug-ins
 
Swarovski uses so-called social plug-ins (in the following, plug-ins) of social networks such as Facebook, Twitter, Youtube, Google+, Pinterest or Instagram. 
 
When you visit our websites these plug-ins are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these plug-ins, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your Cookies. After their activation, a direct link to the server of the respective social network is established. The contents of the plug-in are then transmitted from the social network directly to your browser and incorporated in the website by it. 
 
Please note that we have no influence on the extent of the data retrieved by the social networks with their plug-ins. For information on purpose and extent of the data retrieval by the social network concerned, and about the rights and settings possibilities for the protection of your private sphere, please refer to the data protection information provided by the social network in question. 
 
After activation of a plug-in, the social network can retrieve data, independently of whether you interact with the plug-in or not. If you are logged on to a social network, the network can assign your visit to the Website to your user account. 
 
If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the plug-ins. 
 
You may find further information to Social Plugins at http://www.trustedshops.com/tsdocument/audit_sample_social_plugins_de.pdf 

Annex 1 –  List of SWAROVSKI Legal entities

 

Name

Address
 

SWAROVSKI Argentina Sociedad Anónima, Comercial e Industrial

Av. Juan B. Justo 637, 4to Piso, CP 1425 Ciudad de Buenos Aire, Argentina
 

SWAROVSKI Australia Pty Ltd

Unit 1, 4D Huntley Street, AU-2015 Alexandria, NSW
 

D. SWAROVSKI Distribution GmbH

SWAROVSKIstrasse 30, AT-6112 Wattens
 

D. SWAROVSKI KG

SWAROVSKIstrasse 30, AT-6112 Wattens
 

D. SWAROVSKI Tourism Services GmbH

SWAROVSKIstrasse 30, AT-6112 Wattens
 

Swareflex GmbH

Josef-Heiss-Strasse 1, AT-6134 Vomp
 

SWAROVSKI Austria Vertriebsgesellschaft m.b.H.

Feldkreuzstrasse 3, AT-6063 Rum
 

SWAROVSKI Austria Vertriebsgesellschaft m.b.H. & Co. KG

Feldkreuzstrasse 3, AT-6063 Rum
 

SWAROVSKI Mobility GmbH

SWAROVSKIstrasse 30, AT-6112 Wattens
 

SWAROVSKI Multibrand Distribution GmbH

SWAROVSKIstrasse 30, AT-6112 Wattens
 

S.A. SWAROVSKI Belgium N.V.

Nieuwstraat 47, BE-1000 Brussel
 

SWAROVSKI Cristais Ltda.

Alameda Itú, 852, 8th Floor, BR-01421-001 São Paulo
 

SWAROVSKI Crystal Components Ltda.

Alameda Itú, 852, 13th Floor, BR-01421-001 São Paulo
 

SWAROVSKI Canada Limited

80 Gough Road, Unit # 2, CA-L3R 6E8 Markham, ON
 

SWAROVSKI Chile Limitada

Marchant Pereira 150, Region Metropolitana, CL-Providencia, Santiago  
 

Signity Hong Kong Ltd

1063 King's Road, 20th Floor, Quarry Bay, CN-Hong Kong
 

SWAROVSKI (Guangzhou) Trading Co. Ltd

02-07 Room,17 Floor,Central Tower,No.5,Xiancun Road,Guangzhou,510623,China
 

SWAROVSKI (Macao) Ltd.

Avendia da Amizade, n 555, Edificio Landmark, CN-Macau 
 

SWAROVSKI (Shanghai) Trading Co. Ltd.

168 XiZang Road (M), Room 1601, The Headquarters Building, Huang Pu District, CN-200001 Shanghai
 

SWAROVSKI Greater China Limited

1063 King's Road, 9th Floor, Quarry Bay, CN-Hong Kong
 

SWAROVSKI Hong Kong Limited

1063 King's Road, 9th Floor, Quarry Bay, CN-Hong Kong
 

SWAROVSKI Taiwan Ltd

3F, No. 27, Chung Shan North Road, Sec. 1, TW-10441 Taipei
 

SWAROVSKI Bohemia spol. s r.o.

Štětkova 1638/18, CZ-14000 Prague
 

SWAROVSKI France S.A.S.

15 Boulevard de Poissonnière, FR-75002 Paris
 

SWAROVSKI (Deutschland) GmbH

Hüttenstrasse 27, DE-87600 Kaufbeuren
 

SWAROVSKI Hellas S.A.

114, Vouliagmenis av. & 5 Spetson str., Glyfada, GR-16674 Athen
 

SWAROVSKI Hungary Retail Limited Liability Company

Hermina ut. 17, HU-1146 Budapest
 

PT Crystallized Elements

Cyber 2 Tower, 31st Floor Unit B, JL HR. Rasuna Said, Blok X5 No. 13 Ku - ID 12950 Jakarta
 

SWAROVSKI India Private Limited

1A-D, Vandhna , 11, Tolstoy Marg, IN-110 001 New Delhi
 

SWAROVSKI Ireland Limited

70 Sir Rogerson's Quay, IE-Dublin
 

SWAROVSKI Internazionale d'Italia S.p.A.

Via G. Giulini 3, IT-20123 Milano
 

Signity Japan Ltd

Daisan Watanabe Building 6F, 2-1-33 Shiba, Minato-ku, Tokyo 105-0014
 

SWAROVSKI Japan Ltd.

Ichibancho Tokyu Building 12F, 21 Ichibancho Chiyoda-ku, Tokyo 102-0082
 

SWAROVSKI Korea Ltd

10,11,12,13F Baekyoung Bldg. 456 Dosan-daero, Gangnam-gu, KR-135-949 Seoul
 

SWAROVSKI Aktiengesellschaft

Dröschistrasse 15, FL-9495 Triesen
 

SWAROVSKI International Distribution AG

Dröschistrasse 15, FL-9495 Triesen
 

SWAROVSKI Global Business Services Americas, SRL

Centro Corporativo Plaza Roble, Edificio Terrazas A, Oficina Regus, 5to piso, San José, Costa Rica
 

SWAROVSKI Global Business Services Asia SDN BHD

Unit 1.01, GBS@Mayang, Jalan Mahsuri, Bandar Bayan Baru, 11900 Bayan Lepas, Pulau Pinang
 

SWAROVSKI Global Business Services Sp. z.o.o

Ul. Cypriana Kamila Norwida 5, “Yoko” Building, 80-820 Gdansk, Poland
 

SWAROVSKI Malaysia Trading Sdn Bhd

Suite 19-03, 19th Floor, Menara Keck Seng, 203, Jalan Bukit Bintang, MY-55100 Kuala Lumpur
 

SWAROVSKI Crystal SA de CV

Av. Ejército Nacional Mexicano No. 579 Piso 11, Col. Granada, Del. Miguel Hidalgo, MX-11520 Mexico City
 

SWAROVSKI (Europe) Holding B.V.

Dam 6, NL-1012 NP Amsterdam
 

SWAROVSKI Handelsonderneming Benelux B.V.

Oosterdoksstraat 80, NL-1011 DK Amsterdam
 

SWAROVSKI International (NZ) Limited

3/45 Queen Street, Auckland 1010 New Zealand
 

SWAROVSKI Poland Sp. z o.o.

Crown Tower, ul. Hrubieszowska 2, PL-01-209 Warsaw
 

SWAROVSKI Ibérica, S.A - Sucursal EM Portugal, Lisbon

 
 

OOO SWAROVSKI Russia

Dolgorukovskaya street 7, RU-127006 Moscow
 

SWAROVSKI Brand License AG

Alte Landstrasse 411, CH-8708 Männedorf
 

SWAROVSKI Immobilien AG

Alte Landstrasse 411, CH-8708 Männedorf
 

SWAROVSKI Subotica DOO

Batinska 94, 24000 Subotica, Republic of Serbia
 

SWAROVSKI Management Pte Ltd

2 Alexandra Road, # 03-01 Delta House, SG-159919 Singapore
 

SWAROVSKI Singapore Trading Pte Ltd.

2 Alexandra Road, # 03-01 Delta House, SG-159919 Singapore
 

SWAROVSKI Ibérica, S.A

C/ Llacuna, 10-20, 1a planta, ES-08005 Barcelona
 

SWAROVSKI Sweden AB

c/o Matrisen (Redovisning&Rådgivning), Box 22059, SE-10422 Stockholm
 

Daniel SWAROVSKI Corporation AG

Alte Landstrasse 411, CH-8708 Männedorf
 

SWAROVSKI (Schweiz) AG

Alte Landstrasse 411, CH-8708 Männedorf
 

SWAROVSKI Crystal Online AG

Alte Landstrasse 411, CH-8708 Männedorf
 

SWAROVSKI (Thailand) Limited

849 Vorawat Building, 16th Floor, Room 1601-1602, Silom Road, Silom Sub-district, Bangrak District, TH-10500 Bangkok
 

SWAROVSKI Kristal Ticaret Limited Sirketi

Abdi İpekçi Cad. No:57 Reasürans Han E Blok Kat:5, TR-34367 Istanbul
 

Chamilia Europe Limited

Unit 48 Hoults Yard, Walker Road, Newcastle Upon Tyne, NE6 1AB, England - UK
 

SWAROVSKI International Limited

21 Sackville Street, London, England, W1S 3DN
 

SWAROVSKI Middle East FZE

Roundabout No. 6, P.O. Box 17128, AE-Jebel Ali Free Zone, Dubai
 

SWAROVSKI UK Limited

1st Floor, Building 4, Chiswick Park, 566 Chiswick High Road, GB-W4 5YE London
 

SWAROVSKI Digital Business USA Inc.

1, Kenney Drive, US-02920 Cranston, R.I.
 

SWAROVSKI Financial Services Corp.

1, Kenney Drive, US-02920 Cranston, R.I.
 

 

Name

Address

SWAROVSKI North America Limited

1 Kenney Drive, US-02920 Cranston, R.I.
 

SWAROVSKI Retail Ventures Ltd.

1 Kenney Drive, US-02920 Cranston, R.I.
 

Amazar Americas, Inc

1 Kenney Drive, US-02920 Cranston, R.I.
 

Chamilia, LLC

1 Kenney Drive, US-02920 Cranston, R.I.
 

Signity Americas Ltd

1 Kenney Drive, US-02920 Cranston, R.I.
 

SWAROVSKI Lighting, Ltd

61 Industrial Blvd., US-Plattsburgh,  NY  12901
 

Touchstone Crystal Inc

1 Kenney Drive, US-02920 Cranston, R.I.
 

Marigot Vietnam LLC

Lot 204, Amata IP, Bien Hoa City, Dong Nai Province, Vietnam
 


Annex 2 –  List of Countries

Countries

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

China

Costa Rica

Czech Republic

France

Germany

Greece

Hungary

India

Ireland

Italy

Japan

Korea, Republic of

Lichtenstein

Malaysia

Mexico

Netherlands

New Zeland

Poland

Portugal

Russian Federation

Serbia

Singapore

Spain

Sweden

Switzerland

Thailand

Turkey

United Arab Emirates

United Kingdom

United States of America

Vietnam