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Standard Delivery - GLS
Orders placed from Monday to Friday by 18:00 CET will be processed and shipped the same business day.
Standard delivery time: 1-2 business day after processing and shipping
Standard shipping cost: EUR 6.95
Free standard shipping over: EUR 75
Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
For Crystal Myriad, Licensed-in and Creators Lab products, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.
Swarovski's top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract up to 30 days after their receipt (with the exception of Gift Cards and customized products). Our returns policy covers all items, including those on promotion or sale.
How much time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.
Mother's Day Deliveries
Order your gifts by 17:00 on 8 June for delivery by Mother's Day.*
For metro areas, order your gifts by 8 June, 17:00, then sit back and relax – we will make sure they are delivered in time for Mother's Day.*
*For rural and isolated regions, it can take longer.
Make your gift even more special with a premium branded bag and colorful bow wrapping. You may also include a personalized gift message.
By choosing a gift option, your items will all be wrapped into one gift bag. If you wish to add a personalized note, one card will be added per order.
Our gift wrapping materials have been chosen with our beautiful planet in mind.
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Discover pieces tailored to your personal sense of self-expression with the help of our Crystal Experts and explore the latest collections.
Appointments are limited.