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Fedex handles all deliveries to Korea. Shipments to Korea take 4 to 5 business days after processing and shipping.
Please note that your order cannot be processed by our delivery partner on public holidays in Korea and Singapore. Therefore these days do not count as working days.
Swarovski's top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract up to 14 days after their receipt (with the exception of Gift Cards). Our returns policy covers all items, including those on promotion or sale.
How much time time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.