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Orders placed from Monday to Friday by 10:30 AM India time will be processed and shipped the following business days.
Orders placed on weekends and public holidays will be processed and shipped two business days later.
No deliveries are made on weekends or public holidays.
Standard delivery time: 3-7 Business Days after processing and shipping
Delivery times are delayed by a minimum of 4-8 business days
Standard Cost: INR 500
Free standard shipping over: INR 7000
Metro: 3-5 Business days
Outer Metro: 6-7 Business days
North East & Kashmir: 6-7 Business days
Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on public holidays therefore deliveries may take longer than expected during these periods.
Jewelry & Watches:
Store your jewelry in the original packaging or a soft pouch to avoid scratches.
Avoid contact with water.
Remove jewelry before washing hands, swimming, and/or applying products (e.g. perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance. Avoid hard contact (i.e. knocking against objects) that can scratch or chip the crystal.
Figurines & Decorative Objects:
Polish your product carefully with a soft, lint free cloth or clean it by hand with lukewarm water. Do not soak your crystal products in water.
Dry with a soft, lint free cloth to maximize brilliance.
Avoid contact with harsh, abrasive materials and glass/window cleaners.
When handling your crystal, it is advisable to wear cotton gloves to avoid leaving fingerprints.
Kindly note that we do not offer repair services for sunglasses.
By choosing a gift option, your items will all be wrapped into one gift bag. If you wish to add a personalized note, one card will be added per order.
Our gift wrapping materials have been chosen with our beautiful planet in mind.