Version: April 2018
Article 1. Collected Personal Information Items and Collection Methods
The Company shall collect and use your name, login ID, password, address, mobile phone number, email address, date of birth, purchase records and credit card information upon payment. The Company shall collect your personal information when you subscribe as a member of the Website and the SWAROVSKI Membership Service.
Article 2. Collection and Use of Personal Information
The Company shall collect and use your personal information for the purposes of personal identification, conclusion and implementation of your purchase agreement, provision of purchase information, and marketing purposes, including market research and product promotion and sale, introduction of new products through DM, EM or other methods and marketing events. The Company may, with your permission, use the personal information you provide for the purpose of preparing message alerts relating to the purchase or publicity of products that are stored in your online shopping bag and delivering such alerts to you.
Article 3. Storage and Use of Personal Information
In case of withdrawal from the SWAROVSKI Membership Service, the Company shall store the personal information of its members for thirty days after withdrawal so that it may be revived for reasons such as a change of heart before it is destroyed. In case of other reasons, the Company shall destroy such information without delay once the purposes of collection and use of personal information are completed. Provided, however, in case the Company has the obligation to retain such information according to related laws, it shall store the information without destroying them. Provided, however, the Company shall retain the following information for the period outlined below for purposes such as confirmation of the Company’s obligation to manage transaction-related records in accordance to related laws, including the Commercial Act, and internal policy: 1) Records regarding agreements or cancellation of purchase applications: Five years (Act on the Consumer Protection in the Electronic Commerce Transactions, etc) 2) Records regarding payments and supply of goods: Five years (Act on the Consumer Protection in the Electronic Commerce Transactions, etc) 3) Records regarding consumer complaints or disputes settlement: Three years (Act on the Consumer Protection in the Electronic Commerce Transactions, etc) 4)Records regarding Website visits: Three months (Telecommunications Security Protection Act)
Article 4. Measures to Secure Personal Information
Article 5. Consignment of Personal Information
The Company currently consigns the handling of your personal information to other companies of the Swarovski Group for the purposes of outsourcing the maintenance and management of its servers: Swarovski Crystal Online AG (Address: Alte Landstrasse 411, CH-8708 Männedorf, Switzerland), Daniel Swarovski Corporation AG (Swiss), D. Swarovski & Co (Austria), and Swarovski Aktiengesellschaft (Liechtenstein). In its consignment contracts, the Company stipulates service providers to strictly observe the Company’s orders regarding the protection of personal information, confidentiality of personal information, prohibition of provision to a third party and assumption of responsibility in case of accidents, consignment period, and the return or abolishment of personal information after the completion of a task, and maintains such contracts in written or electronic form. Further, the Company delegates the work related to delivery and return handling of ordered goods to FedEx. and Ilyang Logistics.
Article 6. Destruction of Personal Information
When the purpose of collection and use of the personal information has been fulfilled, information you filled in or provided shall be moved to a separate database (and in case of hardcopies, to a separate file). The information shall be stored for a certain period of time for information protection reasons following an internal policy and other relevant laws and regulations and shall be deleted thereafter.
Any print-out version of personal information will be shredded usinga a shedder or incinerated, and any personal information stored in the electronic files will be destroyed using a technical method which makes the records irreproducible.
Article 7. Exercise of Rights
You may always query or modify your personal information by accessing your profile on the Website, making such a request by telephone to the department or manager in charge of personal information protection and management, or making a request to the Company to modify, delete or suspend the handling of your personal information. You may, at any time, request to cancel your membership from the Website by contacting firstname.lastname@example.org and the Company shall immediately take the necessary measures.
Article 8. Automatic Collection of Personal Information
Article 9 (Privacy Officer) The Company exerts its utmost efforts to make sure the members can use the Company’s website safely and securely. In the event of any incidences that are against those notified to the members regarding the protection of personal information, the Privacy Officer shall take complete responsibility. However, the Company will not be responsible for any damages to the information caused by, despite technical complementary measures taken, an unexpected incidence attributable to the innate risk of network such as hacking and any disputes resulting or arising from postings by visitors to the website. Below is the information on the Privacy Officer that is responsible for taking care of your personal information. The Privacy Officer will gladly and promptly answer your inquiries on privacy.
<Privacy Officer >
- Name: SunWook Han
- Position: Section Chief
- Email: email@example.com
- Customer Service 1522-9065 | Tel 1661-9060
Business registration number 211-86-96219 | Mail-order Business 2013-서울강남-01540 | CEO Oh Nami, Ahn Seokhyun, Sohn Yunhee | 10,11,12,13F Baekyoung Bldg. 456 Dosan-daero, Gangnam-gu, Seoul, 06062, Korea | Customer Service ☏1522-9065 | Tel ☏1661-9060 | E-mail firstname.lastname@example.org | Swarovski Korea guarantee to keep all customer transactions safe by joining the secured payment system seviced by INICIS(INI-escrow service) | Hosting service provider: Swarovski Crystal Online AG, Daniel Swarovski Corporation AG and D. Swarovski & Co, Swarovski AG
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