Contact the Swarovski Online Team

Customer Service

Do you have any more questions?
Email your question to Customer Service.

Callback Service

If you would like personalized help with the Online Shop or to speak with a Customer Service agent, Swarovski is pleased to provide customers with a callback service. Fill out the form below and send Swarovski your question or message. Choose the most convenient time for you to be reached at the telephone number of your choice (from Monday to Friday between 08:00 – 12:00 and 14:00 – 17:00) and a Customer Service agent will return your call within 24 hours. Customer Service will make three attempts to reach all customers.