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Warranty

Swarovski guarantees, for the entire range of branded products purchased from authorised Swarovski retailers, a global and full warranty covering manufacturing and material defects under normal use for a period of one year, beginning with the date of purchase.

The warranty does not cover damage caused by accident or maltreatment. All warranted defects will either be repaired pending feasibility and availability of replacement parts or replaced with either the same product or with a piece of equal value as determined by Swarovski. The warranty applies to current articles as well as retired articles. This warranty provides local service for articles purchased by consumers from the international market.

Consumers and authorised Swarovski retailers may be requested to ship warranty claims with products in their original packaging and with clear return address details. Swarovski is not liable for damage, loss or theft occurring during transport. Please insure the article for shipping and in a way which can be traced and should be advised to insure the article accordingly. Substitution is not valid in the case of SCS Annual Editions.

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