Take advantage of Swarovski's free standard shipping offer on orders over EUR 75 (equivalent to USD 95/CHF 120/GBP 50/SEK 750/2100 CZK/CAD 120/AUD 150/PLN 270/HUF 20'000/JPY 20'000/KRW 150'000).
Items may be refunded up to two weeks after their date of receipt
Swarovski guarantees its entire range of products under limited international warranty when purchased from authorised Swarovski retailers. This covers manufacturing and material defects due to normal use for a period of up to two years.
Your payment information at the Online Shop is secured by 128-bit SSL encryption.
Request Swarovski's free gift wrapping service and a personalised greeting card.
If you would like personalised help with the Online Shop or to speak with a Customer Service agent, Swarovski is pleased to provide customers with a callback service. Fill in the form below and email Swarovski your question or message. Choose the most convenient time for you to be reached (from Monday to Friday between 08:00 – 12:00 or 14:00 – 17:00) at the telephone number of your choice and a Customer Service agent will return your call within 24 hours. An agent will make three attempts to reach all customers.
Do you need your gift to arrive three weeks from now? No problem! Simply set the desired scheduled delivery date free of charge.
Create your own wish list and send it to friends and family.
Your personal data will not be forwarded to any third parties under any circumstances. Swarovski reserves the right to use data for internal purposes.
Experience the magic of crystal at a Swarovski boutique near you.