Customer Service

Need further advice?

callcenter
1-800-461-6125

Mon - Fri, 9:00 AM - 6:00 PM

customer_relations.ca@swarovski.com

Technology Partner
for secure online shopping

Technology Partners
Payment Partners

Online shopping services

Free standard shipping over CAD 120.00 Scheduled delivery Return policy Product warranty

Online Shop Assistant

Order Process Gift Card Free gift service Shipping options Payment FAQ Contact the Swarovski Online Team

order tracking

Track the status of your online order by entering your order number and last name

return policy

Return products within two weeks of date of receipt