Caring for your crystal

• Fashion jewelry and watches
• Handbags and accessories
• Figurines and decorative objects
• Active Crystals®

Swarovski crystal is a delicate material that must be handled with special care. Swarovski will not be held liable for any damages incurred after the receipt of products. To ensure that your Swarovski product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage.

Fashion jewelry and watches

All Swarovski fashion jewelry is traditionally crafted and therefore very delicate. The metal is plated and each crystal is individually set . As a result, special care is required. Please follow the advice below.

• Store your jewelry in the original packaging or a soft pouch to avoid scratches.
• Polish your jewelry frequently with a soft cloth to maintain its original, lustrous finish.
• Remove jewelry before washing hands, swimming, and/or applying products (e.g., perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance.
• Put on jewelry last when dressing and take off first when undressing.
• Avoid contact with water.
• Avoid hard contact (i.e., knocking against objects) that can scratch or chip the crystal.

• For watches, please refer to the certificate and operating instructions manual.

Handbags and accessories

• Leather is a natural material that evolves over time. To preserve its original appearance, Swarovski recommends that you treat leather products with care and avoid direct contact with grease, water, perfumes, and/or make up in order to prevent stains.
• Avoid overloading leather and fabric accessories, as this can cause them to lose their original shape.

Figurines and decorative objects

• Polish your product carefully with a soft, lint free cloth or clean it by hand with lukewarm water. Do not soak your crystal products in water.
• Dry with a soft, lint free cloth to maximize brilliance.
• Avoid contact with harsh, abrasive materials and glass/window cleaners.

When handling your crystal, it is advisable to wear cotton gloves to avoid leaving fingerprints. For this purpose, we offer a crystal Swarovski Cleaning Kit.

Active Crystals®

Active Crystals® USB memory keys:
Do not place your USB memory key in locations that vibrate or with extreme temperatures. Avoid exposure to corrosive gases, direct sunlight, dust, dirt, and/or humidity. Carefully clean and polish the product with a soft, lint free cloth and avoid contact with harsh cleansers.

For further important information about Active Crystals® USB keys, please download the PDF.

Active Crystal® headphones:
Carefully clean and polish the product with a soft, lint free cloth. Avoid contact with harsh cleaners. For further important information about Active Crystals® headphone, please download the PDF.